Smart business leaders understand that nothing is guaranteed in today’s world.

They also recognise that in the digital era, every challenge to the organisation’s sustainability is triggered by, or solutions will be led by, technology. That’s why transformation capabilities must be part of every leader’s toolkit. However, too many transformation projects begin before the conditions for successful change are in place.

Here is the solution.

1. Make it a transformation

It’s rewiring your organisation to perform in an uncertain world, not using better technology to run your existing business. Today’s customers want ‘next practice’, not another version of your past practice.

2. Learn from future of work successes

Digital technology has been shaping the business landscape for more than two decades – we have enough data and experience to know what works in this brave new world.

3. Timing matters

As rapid shifts become the norm of business, you need the capacity to respond quickly, but also give your changes a chance to generate value. The trick is to know when to accelerate and when to incubate.

4.  It’s all about culture

It is only through the capabilities of people can the potential of technology be realised. A culture that strengthens individuals, their autonomy and the alignment of values increases the power of technology. Why? Because machine capacity has limits, but when it augments the way people work, it allows their contributions to be applied and reconfigured in limitless ways.