Careers
TO DEGREE OR NOT TO DEGREE? THAT IS THE QUESTION
What do you want this new year – new decade – to mean for you? Is now the time to show your boss that you
January 7, 2020
No Comments
Articles
Business
RETAIL: THE FORGOTTEN INNOVATORS
Published in Retail Wire, November 26, 2019 Few industry sectors have changed as much in the space of five decades as retail. The people who
December 10, 2019
No Comments
Business
WITHOUT HI TECH AND HIGH ENGAGEMENT, HOSPITALITY OPERATORS MAY NOT SURVIVE BEYOND 2020
In 1986 (June 30 to be exact), I worked a busy lunch shift that looked like any other lunch time in a Melbourne CBD restaurant.
December 1, 2019
No Comments
Business
TRANSFORMATION BLUES
The verdict is in: digital transformations aren’t going away. Digital technology’s ever-widening and deepening impact on the way we live is flowing on to the
September 11, 2019
No Comments
Business
STOP CALLING CUSTOMER SERVICE A SKILL
Is there anything on a CV that could be less descriptive – or inspiring – than the all-encompassing ‘skill’, ‘customer service’? Is the person who
August 24, 2019
No Comments
Society
EVERYTHING THAT IS WRONG WITH JOBS
Punished by the lucrative welfare-to-work industry: ‘I was contemplating suicide‘, a story published this week in The Guardian Australia, tells us “[t]he outlook for the
July 18, 2019
No Comments
Business
WHEN CUSTOMER SERVICE IS SO FORGETTABLE, IT’S MEMORABLE
Tourism Accommodation Australia‘s analysis of hotel construction activity indicates that Australia will be home to 272 new hotels offering as many as 45,000 additional rooms
June 17, 2019
No Comments
Careers
WHY WE NEED POETRY IN THE WORKPLACE
Why are some physicians including poetry as part of their treatment of patients? Because they know people need to participate in their own healing. Intimidating
May 30, 2019
No Comments
Careers
HOW TO LOVE WHAT YOU DO
If you are interested in this topic, chances are you are a person commonly identified as a ‘Millennial’, born from the 1980s onward. Thisis relevant
May 16, 2019
No Comments
Business
HEADS OR TAILS? HOW LUCKY ARE YOU IN BUSINESS?
In a television episode, The Secret of Luck, from a series called The Experiments, illusionist Derren Brown tested the idea of luck. Tracking the different
November 11, 2018
No Comments
Careers
BORING OR BLAND WON’T GET YOU THE JOB
My résumé: retail store manager, restaurant manager, job skills trainer, human resources manager, recruitment services general manager, business consultant. In these positions spanning over twenty
February 26, 2018
No Comments
Business
LESSONS FROM STARTUPS
Recently we have been working with businesses in start-up mode. These are not necessarily new businesses – some are still in their infancy, but others
January 11, 2018
No Comments
Business
IN THEORY, THE DIGITAL ECONOMY IS A LOSING GAME
Two criminals are arrested on a minor charge, detained and separated. The police suspect they are involved in a more serious crime than the one
July 15, 2017
No Comments
Business
TIMES MAY HAVE CHANGED BUT THE BASIC RULE OF BUSINESS HAS NOT
The fundamental goal of any business is to fill a market need in a way that meets its perception of value. I know, I know,
June 3, 2017
No Comments
Business
INNOVATION: WHAT THE FUSS IS ALL ABOUT
I use the word “innovation” a lot when talking about business. In fact, I think it is very hard to talk about business success and
February 27, 2017
No Comments
Programs
INNOVATION READINESS
How do you know if your organisation has the right culture to support your innovation goals? Are you ready for a customer-centric approach to
February 8, 2017
No Comments
Management
HOW ARE YOU (STILL) MANAGING PERFORMANCE?
If you are like most people, you don’t enjoy the performance management process, but you do it because you know its importance for ensuring the
November 11, 2016
No Comments
Business
WANT TO INNOVATE? FIND A GARAGE
As garages became a standard feature following the invention of the automobile in the early 1900s, they filled another, unintended function: most houses now had
November 11, 2016
No Comments
Performance
THE TOP 3 STRATEGIES FOR CREATING A SENSE OF OWNERSHIP IN YOUR PEOPLE
When staff feel a sense of ownership at work that leads to greater productivity while reducing the efforts needed to manage them, it should be
October 11, 2016
No Comments
Performance
LEADERSHIP IS DEAD. LONG LIVE LEADERSHIP
We have long accepted that leadership is the pivotal ingredient in any successful enterprise. There are few who would argue against the importance of
March 11, 2016
No Comments
META MANAGEMENT
ABN 12105426168
© Meta Management 2020
© Meta Management 2020
QUICK LINKS
Menu
CONTACT
Level 17, Tower 4
727 Collins Street
Docklands Victoria 3008
AUSTRALIA